Anna's Hope Village Vacations & Trips from $853

We loved our stay at the Victoria House

This is my second time to Carina Bay. I really enjoy the resort, the rooms are a great size and were very clean. The only issues I had were with the main cheg, he had a bad attitude and was not serving food hot or good. The other chef she was amazing! The main transportation guy that the resort uses is very rude! I ended up finding outside transportation to use just so I wouldn't have to use him! Also, they need to keep track of their room mechanisms. The one to my room died and I was locked out of my room and they had to move me to another room. Other than that the rest of the staff was great, and the drinks were great as well.

From the time we booked to checkout, the experience was absolutely excellent. Delia ensured we had everything we needed even before we areived. During our stay Melissa, Angela, Paula and I know I'm leaving someone out provided a great bar and good experience. We were there during a slower time so it felt like we had a private resort. The beach is beautiful. We will definitely choose to stay there again on our next trip.

The AC kept the room cool. We provided our own breakfast.

Truly, this property is stunning. I can't imagine it is possible to have a room with a bigger balcony or better view anywhere else on St. Croix. For privacy, The Waves gets an A++ and the onsite restaurant, AMA, is spectacular. That being said, after our initial awe, we did run into some frustrations. Neither the restaurant nor the bar on property are open daily. (Thankfully the nearby Landing Bar and Off the Wall serve great food!) There is really no place to hangout onsite other than your room or balcony. The property does offer chairs you can take to the beach, but honestly, the chairs appeared to be 20 years old; faded, frayed and rusty. We were provided with beach towels in the room, but these were also thread bare and discolored. These "amenities" definitely did not match up to the standards of the beautifully designed room. The bathroom is small and the tiny shower does not have a door, so it makes a huge mess. I will say the Malin & Goetz toiletries are a nice touch though! We received full cleaning service every day, but staff here is scarce. We did receive regular communications via text, but that got weird when we received a text accusing us of breaking a wine glass and causing injury to a housekeeper. We did not break a glass, but even if we did - the back and forth was unnecessary and bizarre. Ultimately, The Waves at Cane Bay has Ritz Carlton aesthetics, but unfortunately, it's akin to a Motel 6 when it comes to service and amenities.